Frost Whetter Oaklin Insurance

Receptionist (FWO – Peterborough)

Frost Whetter Oaklin Insurance (FWOinsure) is a dynamic and energetic Peterborough brokerage seeking a Receptionist for our service team.

The position will include, but not be limited to, the following duties:

  • Providing high quality customer service to our Clients via email, phone and in person
  • Assist visitors by greeting, welcoming, directing, and announcing them appropriately
  • Answer, screen, and forward any incoming phone calls, and provide basic information when needed
  • Receive and sort daily mail/deliveries/couriers
  • Perform other clerical duties such as filing, photocopying, collating, faxing, etc.
  • Accept insurance payments from clients, and provide them with a receipt

The ideal candidate will have the following qualifications:

  • Excellent communication skills, telephone etiquette and professional appearance
  • Be dependable, organized, and a team player
  • Strong attention to detail
  • Sound computer skills
  • Ability to organize, multitask, prioritize and work under pressure
  • High school graduate diploma
  • A working knowledge of The Agency Manager (TAM) would be considered an asset

Must be available to work fulltime hours of 9:00am to 5:00pm, from Monday to Friday.

Qualified applicants may apply by forwarding resume to:

Jill Hagerman (

or in person at:

Frost Whetter Oaklin Insurance
159 Aylmer Street, North Peterborough


Resume deadline March 8, 2018

RRJ Insurance Group Ltd is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required.

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